1. Sainsbury’s gift cards can only be used at Sainsbury’s Supermarkets Ltd as part or full payment for goods. They cannot be redeemed at sainsburys.co.uk
2. Cards cannot be exchanged for cash or used to pay for Sainsbury’s Bank products, services or credit card balances.
3. The initial and subsequent balances can be checked, or additional funds loaded up to £750, at checkouts instore. The card balance will be printed on the till receipt after each use.
4. Register your card online at sainsburys.co.uk in case of loss or theft. It is valid for 24 months from the last transaction (including balance enquiries). If inactive for 24 months, any remaining balance will be deducted. It is not a credit or debit card.
5. Treat the card as cash. If a registered card is lost or stolen, we can cancel it to stop anyone spending your balance and issue you with a new card, but we cannot refund any balance spent on a stolen card.
6. Sainsbury’s is not responsible for any unauthorised use of the card, and reserves the right to amend the terms and conditions of this service at any time.
7. If your card is lost or stolen, please contact us on 0800 636262. Lines are open Monday to Saturday, 8am until 7pm.
